Refund policy
Last updated: October 15, 2026
In short: if TapReview isn't right for your business, contact us within 30 days of delivery and we'll refund the full price.
30-day money-back guarantee
You can ask for a refund for any reason within 30 days of the date your order was delivered.
- Email tap2reviewsupport@gmail.com with your order number and which items you want refunded.
- In most cases you won't need to send the item back. If we ask for a return, we'll email you a prepaid shipping label.
- We refund the full price you paid for the item to your original payment method.
We process approved refunds within 5 business days. Your bank or card issuer may take another 5–10 business days to show it.
Ordering more than one
If you ordered several stands, you can ask for a refund on some or all of them. Each one is refunded at the price you paid for it.
Faulty or damaged items
If a stand arrives damaged or doesn't work (for example, phones don't respond when tapped after you've written your link), email us within 30 days of delivery with your order number and a photo or short video. We'll send a free replacement or a full refund, whichever you prefer.
Late or missing orders
If your order hasn't arrived by the end of the estimated delivery window on our shipping policy, email us and we'll track it down. If it's lost, we'll reship it or refund you in full.
Cancelling an order
You can cancel any order for a full refund before it ships. Email us as soon as possible with your order number.
Your legal rights
This policy adds to, and doesn't limit, any rights you have under the consumer law where you live. That includes the right to cancel distance purchases under Israel's Consumer Protection Law and the 14-day right of withdrawal in the EU and UK.
Contact
TapReviewEmail: tap2reviewsupport@gmail.com